Leading trade printer LEP Colour Printers is now offering its trade clients an unprecedented same-day and next-day dispatch of up to 1,800 print products.
If an LEP client places an order online by 9:00am for a same-day dispatch product, LEP Colour Printers guarantees that the printed product will be dispatched that day, and in many cases it could be delivered to the end customer the next day. For next day deliveries customers have the flexibility of a 2:00pm order deadline. Orders placed by then will be dispatched the next day – guaranteed.
This industry leading Same Day Dispatch (SDD) offer includes a complete range of business stationery products, including digitally printed business cards, flyers, brochures and folded brochures, as well as offset printed stationery. If customers order by 9:00am they can be assured that the final product will be dispatched that same day.
This superfast SDD dispatch guarantee is in addition to LEP’s longstanding Next Day Delivery (NDD) guarantee. However LEP has also extended this range too, to include offset printed presentation folders, magazines and folded brochures. This unprecedented market offer provides a comprehensive range of standard business products that arrive on your client’s doorstep within days of ordering.
John Bromfield, CEO of LEP Colour Printers, said that these incredibly fast turnaround times are the culmination of years of innovation and sheer hard work at the company, which is dedicated to offering its trade customers the kind of service they require to stay abreast of their own customers’ demands.
“Our market research, which we conduct continuously, has shown time and time again that the key factors in choosing a print partner are price, quality, time and service,” said Bromfield. “We have always committed ourselves to addressing these factors, and that is evidenced by our investments in state of the art print technology, along with consistent upgrading of our online ordering systems, our staff training and our adherence to lean manufacturing principles.
“The result is our two print production facilities in Queensland and Melbourne are capable of producing highest quality offset and digitally printed products and dispatching them in the shortest time possible.”
To back up this offer, if a customer’s products are not dispatched the same day under the SDD and NDD guidelines, LEP Colour Printers will offer a refund up to $300 per order, depending on the product.
“However, this is not the point,” said Bromfield. “Customers who order same-day and next-day dispatch products do so because they need these products in a tight time frame, so our job is to deliver on this every day.”
To ensure LEP could meet its SDD and NDD dispatch guarantees, the company completely updated its production workflow, and renewed its IT infrastructure and online ordering system. Customers can now use a new, easy-to-use menu in LEP Online to choose from the range of products offered with the SDD and NDD dispatch guarantee, and quickly post an order.
“At any time all our employees know exactly where any order is in our system at either our Melbourne or Forest Glen sites, so we can ensure that every job is dispatched on time,” said Bromfield. “This is all behind the scenes stuff, but it is what makes LEP Colour Printers unique – in a competitive market such as this, it is time that makes such a big difference to any business.”
Print products can be dispatched using print customers’ own preferred transport or couriers, and can be addressed in a printer’s own brand packaging for direct delivery to the end customer.