Whether you are a Buyer or Seller, the process of creating an account cannot be easier. All you need to do is fill out a simple two step form and verify your account.
STEP 1
User Information
STEP 2
Billing Information
VERIFY
your Account.
If any required fields are left incomplete or the username is already in use, you will be notified when submitting the registration information. This will require you to go back and adjust your information.
User Information is the personal data you must supply to register for an account.
Begin by selecting a unique username for your account. This is not only for gaining access to the website, but it is how you will be recognized by other Buyers and Sellers. All alphanumeric and some punctuation characters are allowed.
Enter a valid email address. Just like your username, your email address will be unique to your account. This email address will be used to verify your account. Continue entering your information.
The following fields are required:
- Full name
- Address
- City
- State(or Region)
- Zip or Postal Code
- Country
- Home Phone Number
The following fields are optional:
- Company
- Work Phone Number
Now select a strong password to use when you log into your account. Your password will be case-sensitive, and the best passwords contain numbers, uppercase, and lowercase letters.
Confirm your password. By entering your password twice, you confirm that you have typed it correctly.
When your User Information is complete, click "Continue" to proceed to Billing Information.
Billing Information fields are automatically filled using the address information you provided for your User Information. If your Billing Address is different from your Home or Company Address, please adjust the information accordingly.
The following fields are required:
- Full name
- Address
- City
- State (or Region)
- Zip or Postal Code
- Country
The following fields are optional:
You may be prompted for Credit Card information. The following fields are required for Credit Card use:
- Card Number (16 digits)
- Card Expiration Date (MM/YYYY format)
- Card Type
- Security Code / CVV2 Number
- VISA, MasterCard, and Discover - The last 3 digits AFTER the credit card number printed in the signature area of the back of the card.
- American Express - The 4 digits located on the front of the card above the card number.
When the form is complete, click "Register."
The last step is Account Verification.
To finalize your registration, you will need the Verification Code that was sent to the email address that you used for registration.
[Insert sample verify account log in image here]
Just enter your email address, your Verification Code, and your password to verify and log into your new account.
My Account - Summary
This section allows a user a quick glimpse of their account
activity. The following information is defined in the summary:
Bidding: Action Needed
- Listings have not been marked as paid – The
number of purchases by listing number that have not been marked paid by
the seller (multiple purchases of the same listing count as 1)
- Listings you have been outbid on – The number of
listings you have bid on, but are not the high bidder
- Listings need
feedback left – The number of listings where you are the
‘buyer’ that need feedback
- Unpaid Invoices – The number of invoices set by
the seller that have not been parked as paid (one invoice can include
multiple items by one seller)
Bidding: General
- Currently watching # listings – The total number
of open and closed listings on your watch list
- Currently bidding on # listings – The number of
listings you have entered a bid for
- Currently winning # listings – The number of
listings where you are the high bidder (listings that have not closed)
- Total Items won: # - The total number of items where you
were the high bidder when the listing closed plus the number of instant
Buy Now purchases
Listings: Action Needed
- Listings are sold and awaiting invoices – The
number of listings that are closed auctions, or fixed price sales, that
need an invoice created
- Sales are paid and need shipment
notification- The number of sales that have been marked as paid, but
not marked as shipped.
- Listings need feedback left – The number of
listings where you are the ‘seller’ that need
feedback
- Listing templates were recently added – The
number
of listing templates that have been added within the last 12
hours.
- RFQ listing needs a quote chosen – All closed
RFQ listings are unsuccessful until a quote is selected.
Listings: General
- Currently # active listings – The number of
current active (open) listings posted by this user
- Currently # listings are scheduled to go active –
The number of listings that are scheduled for a future date (not active)
- Total listings sold: # - The number of listings that have
closed with a winning bid or a Buy Now purchase
- Total listing templates available: # - The number of
listing templates that are available for activation
My Account - Bidding
Watching
Price – The current price of the item
Shipping Cost - The cost to ship the item as defined by the seller
Seller ID – The user selling the item
# Bids – Total number of bids the item has received, or the
total
number of items sold in a fixed price listing
Time Left – The amount of time until the listing ends (this
time may
extend if sniper protection/popcorn bidding is enabled)
Listing Number – The listing number is displayed in ( )
parenthesis
Listing Title – The listing title is displayed after the
listing number
How to remove an Item from your watch list:
- Check the box associated with the listing to be removed
from the watch list.
- Click the “Remove from list” button
located at the bottom
of the watch list.
View Sellers Other Items – This button allows a user to view
theseller’s other items. If stores are enabled and the seller
has a
storefront, the user will be directed to this seller’s store.
Contact Seller – An email will be sent containing the message
that
is entered into the contact user form.
Bidding
Current Price – The current winning bid
Shipping Cost - The cost to ship the item as defined by the seller
My Max Bid – The maximum amount you have bid on a listing
Time Left – The amount of time until the listing ends (this
time may
extend if sniper protection/popcorn bidding is enabled)
Listing Number – The listing number is displayed in ( )
parenthesis
Listing Title – The listing title is displayed after the
listing number
Won
Seller ID – The username of the seller
Sale Price – The amount of the sale (highest accepted bid or
fixed
price)
Quantity – Number of items you have selected to purchase
Total Price – The total price due including shipping and tax
(if
added by the seller)
Example:
(Price x Quantity)+(Shipping x Quantity) + Tax = Total Price
Or
(Price x Quantity) + Shipping + Tax = Total Price
Sale Date – Date the listing ended or item was purchased with
Buy
Now
Status – The communication status (by symbol) between the
buyer
and seller
View Invoice - This button is available if the seller has created an
invoice for the sale (C2C only)
Pay Via PayPal – This button is available if the seller
includes
PayPal payment information when listing the item.
Contact Seller - An email will be sent containing the message that
is entered into the contact user form.
Leave Feedback – Buyer is directed to their “Leave
Feedback”
section (this is available if the buyer has not left feedback for this
transaction)
Remove from list – This allows a user to remove old completed
transactions
How to remove a transaction:
- Check the box associated with the listing to be
removed from the watch list.
- Click the “Remove from list” button
located at the
bottom of the watch list.
Not won
Final Price – The final selling price of the item
My Max Bid – The maximum amount bid on the item
Seller ID – The username of the seller
End Date – The date the listing ended
View Seller’s Other Items - – This button allows a
user to view the
seller’s other items. If stores are enabled and the seller
has a
storefront, the user will be directed to this seller’s store.
Contact Seller - An email will be sent containing the message that
is entered into the contact user form.
Remove from list - This allows a user to remove non-winning listing
records
How to remove a transaction:
- Check the box associated with the listing to be
removed from the watch list.
- Click the “Remove from list” button
located at the
bottom of the watch list.
My Account - Listings
Successful
Winner ID – The username of the Buyer
Sale Price – The final price of the item (does not include
shipping or
tax)
Quantity – The quantity of goods purchased
Total Price – The total due for the item (includes shipping
and tax)
Sale Date – The date the bidding ended on an auction listing
or the
date a fixed price item was purchased with “Buy
Now”
Status - The communication status (by symbol) between the buyer
and seller
View / Edit Invoice – View previously entered invoice
information or
update the current invoice (e.g. to add a tracking number, C2C
only)
Contact Buyer – An email will be sent containing the message
that
is entered into the contact user form.
Leave Feedback – The Seller is directed to their
“Leave Feedback”
section (this is available if the seller has not left feedback for this
transaction)
Mark As Shipped / Mark As Not Shipped – Toggle the shipped
status of the item
Mark As Paid / Mark As Not Paid – Toggle the paid status of
the
item
Remove From List – Remove this sale from view (does NOT
delete
the information)
Copy Listing(s) – Copy this listing to a listing template
Create New Invoice – Select the listings (checkbox) that need
an
invoice and click “Create New Invoice” button. This
creates an
invoice for each item selected. To add multiple items to an invoice,
create ONE invoice for one item, and proceed to “Assign Items
to
Invoice”
Assign Items to Invoice – Select the listings (checkbox) that
need to
be added to an exhisting invoice. Choose invoice from dropdown
menu, click “Assign Items to Invoice”
Note: When creating an invoice, listings that accept PayPal
cannot be combined with listings that do not accept PayPal
(for a multiple item invoice).
Invoice
Buyer – The first and last name of the buyer, plus the
username
and email address
Amount Paid – Enter an amount if they have already paid
Paid Description – A description of the amount paid
Other Charge – Enter additional charges if applicable
Charge Description – A description of other charges
Item Details – Item number, quantity purchased, cost per
each,
subtotal (quantity x cost), shipping, and tax if applicable
Shipping – The amount entered when listing the item - or
enter a
different amount
Tax – Manually add the tax that must be paid on the item
Tracking Information – Enter the tracking number if
applicable
Remove Item – Check this box, then save changes to remove the
item from the invoice
Invoice Balance – The total amount due for the invoice
Notification – Invoice update and buyer notification for the
changes
made to the invoice
Unsuccessful
Number – The listing number
Title – The listing title
Highest Bid – The highest bid received
Reserve – The reserve price of the listing (auctions only)
#Bids – The number of bids the listing received
#Watchers – The number of users who have this item on their
watch list
End Date – The date the listing expired
Status – Copied, or not copied.
List Similar – Create a new listing similar to this expired
listing.
Remove From List – Remove this listing record from view.
Copy Listing – Select the checkbox and click “Copy
Listing(s)” to
add this as a new template
Active Listings
Number - The listing number
Title – The listing title
Quantity – The quantity available
Current Price – The current bid price (or the only price for
a fixed
price listing)
Reserve – The reserve price (auctions only)
#Bids – The current number of bids
#Watching – The total number of users who have this item on
their
watch list
Time Left – The amount of time until the listing ends (this
time may
extend if sniper protection/popcorn bidding is enabled)
Status – Copied or Not Copied
Edit Listing – Edit or add information to the listing
End Early – Cancel the listing before the scheduled end date
Copy Listing(s) – Select the checkbox and click
“Copy Listing(s)” to
add this as a new template
Listing Templates
Create New Template – Select this to create a new listing
template
Number – The listing number
Title – The listing title
Quantity – The quantity available
Current Price – The beginning bidding price or the fixed
price
Reserve – The reserve price
Buy Now – The Buy Now price
Created - The date the template was created
Status – Copied or Not Copied
Edit Template – Change the listing information
Activate Listing(s) – Activate a listing temple
Delete Template(s) – Delete a listing temple
(non-recoverable)
Scheduled
Number – The listing number
Title – The listing title
Duration – The number of days the listing will run when
activated
Date Start/Time – The date and time the listing will become
active
Status – Copied or Not Copied
Edit Listing – Change the listing information
My Account - Trading
Offers Sent
Listing Title – The listing number and listing title
Date – The date the offer was sent or a reply received
To – The username of the person who will receive the trade
message
From – The username of the person who sent the message
Status – Pending, Accepted, or Rejected. A pending offer has
not
been evaluated by the user who created the listing. If rejected, you
will be able to send a counter offer.
Quantity – The quantity requested in trade.
Message – The trade offer sent plus the replies from the
other
party.
Offers Received
Listing Title – The listing number and listing title
Date – The date the offer was sent or when you replied
To – The username of the person who will receive the trade
message
From – The username of the person who sent the message
Status – Pending, Accepted, or Rejected. A pending offer has
not
been evaluated by the user who created the listing. You will be
able to mark each offer as either accepted or rejected.
Quantity – The quantity requested in trade.
Message – The trade offer and your reply.
My Account - Feedback
My Feedback – This
section lists the users who left feedback, their
comment, whether it is positive, neutral, or negative, date, and item
number.
Leave Feedback - A user can only
leave feedback once per listing
number, and that user must be one of the two parties involved in the
transaction. To leave feedback:
- Check the box(s) of the listing(s) where feedback will be
left.
- Select feedback status (Positive, Negative, Neutral).
- Enter comment.
- Click “Leave feedback for selected
users”.
My Account - Account
Account Details
Request to Change Username or Email Address
– This is at the
sole discretion of the site administrator. Enter the new username or
email address, and a email notice is sent to the site administrator
requesting the change.
Change Account Information
– This section allows a user to
update their personal information, change their email settings, and
change their membership plan (if enabled).
Account Details –
This allows a user to change their password
at any time.
- Enter current password (case sensitive).
- Enter new password.
- Confirm new password.
- Click “Change Password”
Billing Details
Change Billing Info –
This allows a user to change their billing
address and credit card information (if accepted).
Make Payment – This
is where a user can submit a payment for
the charges they have incurred from using the website. The user
must enter the amount in the field corresponding to their payment
type.
View Invoice/Hide Invoice
– The user can define the date range of
charges/payments to view. Each transaction will have a status of
either “completed” or
“pending”. Pending transactions are not
included in the total due.
Storefront
Quick Links: View Store – Brings the user to their storefront
Quick Links: Inventory – Brings the user to Selling >
Active Listings
in their My Account section
Quick Links: Recently Sold – Brings the user to Selling
> Sold in
their My Account section
Store Title - The name of the store
Short Description – This short description is shown on the
main
stores page beneath the store title
Upload Banner – The store banner is displayed on the
user’s store
page (suggested size is 468 x 60 standard banner)
Upload Logo – This logo is show on the main stores page for
all
randomly selected featured stores
About the Store – Information is displayed in the
user’s store,
accessible by selecting the “About the store” tab
Close Storefront – Disable the storefront feature
Confirm Changes -
Correct Changes – This allows the user to go back to fix any
errors before saving the new changes.
Cancel Changes – This cancels all new changes.
Save Changes – This saves all new changes
Public Profile
This allows a user to give more information about
themselves or their business. This information is displayed alongside a
users feedback. The link to a user’s profile will appear next
to their username on their item listing pages.
There are several visual effects and listing options available. These are optional and may require a fee.
- HomePage Featured - These listings will be randomly selected to be displayed on our main page.
- Category Featured - The listing will be featured above other items in category listings.
- Gallery Listing - The listing will be featured in the gallery section.
- Highlight Listing - The listing with have a highlighed background to attract attention.
- Bold Listing - The listing title will be displayed with a bold font.
- Hit counter - A free service to help track how many views your listing has received.
- Auto Relist - Automatically relist an unsold item (a multiple item listing that has had at least one sale will not be auto relisted).
To list items for sale or trade, you must first enter the item information.
The folowing fields are required:
- Category - This is the category and/or sub-category where your listing will be located.
- Title - The title of your listing.
- QuantityThe quantity of goods to be sold or traded.
- Item Location - The location the items will be shipped from.
- Detailed Description - Any information about the item(s) for sale or trade.
- Selling Method - Traditional Auction, Dutch Auction, Fixed Price Listing, Classified Ad, Trade Listing
- Number of Days to Run - The listing duration. If this option is not present, the Seller must enter the Start and/or End dates for the listing. (See below)
- Starting Price - The lowest acceptable price for your listing (unless you specify a Reserve), or the cost of goods for a Fixed Price listing.
Depending on the site configuration, the following fields may also be required:
- Preferred Currency - For international sales, the price of your item will be displayed in this currency.
- Payment Required Up-Front - Payment in full is required before your item will be listed, this includes the accrued balance of final value fees, auto-relist fees, and the current item posting fee.
- End Date - This option becomes available if the Seller is allowed to specify the exact start and end date of the listing.
The following fields are optional:
- Hit Counter Style
- Home Page Featured
- Category Featured
- Gallery Listing
- Highlight Listing
- Bold Listing
- PayPal Email - Supply your PayPal email address and a link will be created for the winning bidder(s) to make a payment.
- Shipping Cost - The additional charge for shipping and handling the item(s).
- Who Will Pay Shipping? - Indicate if the Buyer or Seller will pay for the cost of shipping the item(s).
- Auto Relist - Allows you the option of having your items automatically relist if they go unsold (a multiple item listing that has had at least one sale will not be auto relisted).
- Upload Base Image - This is the main image for your listing. This image is used if the "Gallery Listing" feature is selected.
Depending on the site configuration, the following fields may also be optional:
- Start Date - The Seller is allowed to specify the exact start date of the listing.
- Free Extra Images - Additional images that can be added to the listing without extra fees.
- Premium Extra Images - Additional images that can be added to the listing for a fee.
The following options are optional and only available for Traditional Auctions:
Some item categories may require additional information. For example, a category called "Textbooks" may require the seller to include the ISBN or edition.
Adding Images - You can add images when you list an item. You can also edit a listing to include additional images.
Images must be in .jpg or .gif format.
- .jpg - File format that reduces file size without reducing image quality.
- .gif - Common file format used specifically for web graphics.
To upload an image (from the 'Sell an Item' form):
- Click "Browse"
- Locate the image file on your computer
- Select the file name
- Click "Open"
To change an image (from the 'Sell an Item' form):
- Check the box marked "Delete"
- Click "Browse"
- Locate the image file on your computer
- Select the file name
- Click "Open"
The images that you choose for your listing can be interchanged. If you do not like the original image order, you can rearrange them by changing their sequence number.
Edit a Listing - Complete listing information can be edited IF:
- Auction and Dutch Auction - The item has recieved 0 (zero) bids
- Fixed Price Listing - 0 (zero) items have been sold
- The listing is a Classified Ad
If a listing has received bids or one of multiple items have sold, the following changes can be made:
- The Seller can append a note to the item description
- Listing Options can be added
To Edit a listing:
- Login to your account
- Access your My Account/My Auctions menu
- Select the "Selling" tab
- Select [edit item]
- Make changes to available fields
- Click the button "Save Changes"
Cancel a Listing - There are two ways to cancel an active listing. You can:
- End the listing early OR
- Delete the listing
To End a listing early (immediately):
- login to your account
- Access your My Account / My Auctions menu
- Select the "Selling" tab
- Select [edit item]
- Scroll to the bottom of the Edit Item page
- Type the word "End" into the appropriate text field
- Click the button "End Early"
To Delete a listing (immediately):
- Login to your account
- Access your My Account / My Auctions menu
- Select the "Selling" tab
- Select [edit item]
- Scroll to the bottom of the Edit Item page
- Type the word "Delete" into the appropriate text field
- Click the button "Delete Item"